Refund policy

*Returns are for Store Credit Only! No refunds will be issued.
*Orders eligible for return must be received in our office within 20 days of the original order date. Shipping charges are not refundable.
* Items must be unwashed, unworn, and with tags still attached. If items appear worn, have makeup or other stains, your return WILL NOT be accepted and will be returned to you at your expense.
* Sale items, flash sale items, accessories and intimates are FINAL SALE and may not be returned. NON-RETURNABLE: Final sale items, Jewelry, Intimates, Bras, Camisoles, Slips, Socks.
*Shoes must be returned in their original box and placed inside an additional protective shipping safe box to be eligible for return. If there is any damage to the shoebox, your return will not be accepted.
* Damages must be reported within 3 days of receiving merchandise. Please contact MerakiSistersBoutique@gmail.com for assistance.
* Items not meeting the above guidelines will be returned to you at your expense, after 30 days all un-returnable merchandise will be donated.

EXCHANGE INSTRUCTIONS:
*If you would like to exchange the same item for a different size, you may go ahead and place a new order for that item. We will issue a REFUND back to your original payment form for that item when your return is processed. All other returns are for store credit only.
*We recommend purchasing Tracking and noting your tracking information to ensure delivery.*
Please allow 4-6 business days for processing once your return is received. A confirmation email will be sent once the credit is available.